Home CertificationCertified Agile IT Service Manager CAITSM
Certified
Agile IT Service Manager (CAITSM)
This certification introduces Agile and its core principles, comparing it with the traditional Waterfall model and emphasizing the Agile Manifesto, values, and lifecycle. It explores various Agile methods and practices, including Lean, Kanban, and DevOps, and their integration into IT Service Management (ITSM).
The certification highlights the benefits of Agile ITSM and the steps for
implementing it effectively. It also covers key aspects of the Service
Management Framework, including the service lifecycle, strategy, design, and
operations. Additionally, the certification focuses on Agile process design,
its challenges compared to the Waterfall model, and the concept of Minimum
Viable Process (MVP) to improve processes with agility.
What
You Will Learn?
The
Certified Agile IT Service Manager (CAITSM) certification offers several key
benefits for professionals looking to excel in the management of IT services
using Agile methodologies. It equips individuals with the knowledge and skills
to implement Agile principles in IT service management, ensuring faster service
delivery, improved collaboration, and enhanced customer satisfaction.
·
Introduction
·
Exploring
Elements of Agile
·
Service
Management Framework
Gain in-depth knowledge and globally recognized credentials to advance your career.
Keep up with industry trends and best practices across various professional domains.
Choose from online, self-paced, or instructor-led training tailored to your needs.
Earn certifications accredited by leading industry bodies for career growth.
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